Get In Touch

• If you have already made your purchase and have a question about your ticket please contact your point of purchase.
  
• If you have not received your tickets 72 hours prior to your event date, please also contact your point of purchase.
  
  
• If you have not yet purchased a ticket to the event because you have a question related to ticketing please contact AXS.com
  
  
• If your query is regarding accessible tickets or facilities visit /i... or call the Accessibility Booking + Information line on 0844 824 0300. Opening hours are Mon - Friday, 9am - 12pm.
  
  
• If your question is not answered anywhere on the event website, please email customer@bsthydepark.com but allow 72 hours for a response or call customer services on 0203 481 5509. Lines are open Monday - Friday 9:00am - 7pm, Saturday - Sunday 10:00am - 6pm. Calls to this number are charged at a standard rate of 7 pence per minute plus your operator’s access charge.

You can contact the Accessibility Booking + Information line on 0844 824 0300. Opening hours are Mon - Friday, 9am - 12pm, or email access@allpointseastfestival.com.

Application details for 2023 coming soon.

Please contact BSTpress@outside-org.co.uk.

Check out Our Commitments for local business opportunities and community queries.

Please contact sponsorship@bsthydepark.com.

Vacancies for 2022/2023 will be posted on the AEG Careers website https://careers.aegeurope.com/

All speculative CVs should be uploaded to that site and also emailed to recruitment@aegeurope.com