American Express presents BST Hyde Park urge all fans to only purchase tickets through official channels and to not to purchase through secondary sites. Please visit any of the following trusted official agents to purchase your tickets:
 

Official Ticketing Agents:

• AXS –Tel: 0844 8240 300
• Ticketmaster – Tel: 08444 775 775
   

Official VIP Hospitality:

• Seat Unique - Tel: 02087060164
   

Please note that tickets booked through unofficial agents or through a private individual may turn out to be fake, stolen or otherwise invalid. Customers with such tickets will be stopped at the entrance to the event and the ticket holder refused entry to the event.

To make sure your ticket is valid, please note the following:

• Any event or ticket type that is not listed on the www.bst-hydepark.com website is not confirmed as taking place and the tickets being offered for sale are fraudulent.
   
• Unauthorised ticket agents often charge over face value and add on extortionate booking fees.
   
• A legitimate ticket agent should be willing to post the tickets out or arrange collection from the main event box office.

Only purchase tickets from a recognised ticket agency. We urge all customers not to purchase tickets from individuals outside the site of the event as they may not be valid and you may be denied entry. Customers are advised to report such individuals to event security team.

No longer able to attend? Your tickets are available to sell through AXS Official Resale. Please note, any Tickets brought from unauthorised agents or third parties are not valid, and admission to the Event will not be permitted.

BST Hyde Park takes secondary ticketing extremely seriously and implements many measures to help prevent and limit the number of tickets being sold on secondary sites, including setting ticket limits, compulsory use of event app and personal login to access tickets, and mobile ID tickets with rotating QR codes. Please see below for more information:
 

• For each show, there is a set ticket limit per card and per transaction. In the event of tickets over the limit, BST Hyde Park will review this data for known touts/blacklisted agents. Cancelled tickets will then put back on sale.
   
• All tickets will delivered via Mobile ID (tickets in the festival app).
   
• All customers must download the BST app and log into their AXS/Ticketmaster account to access their tickets.
   
• Each mobile ID ticket has a rotating QR code which refreshes every 60 seconds and cannot be screen-grabbed.
   
• Any tickets purchased by businesses or traders in breach of the terms and conditions of ticket sale will be cancelled. By accepting these terms and conditions you confirm that you are a consumer.
   
• Your ticket/s will IMMEDIATELY BECOME INVALID if resold OR OFFERED FOR SALE.
   
• Tickets sold via third parties and other unauthorized outlets, including online auction sites, are not valid for admission. The resale of a ticket renders it invalid and may lead to refusal of entry.
   
• If you purchase from a secondary site then you risk purchasing a ticket that will likely to be cancelled or has already been cancelled before you receive it.

All tickets include a general admission ticket which gets you in to see the show. Any ticket including priority entry so you can get in an hour before main doors open has a small additional charge to the general admission price. For any tickets which have the additional benefit of access to the Garden, Terrace or other areas the rest of the ticket price goes towards the added benefits you see described in the ticket description such as the VIP bars, premium food outlets, separate toilet facilities and cloakroom access.

Tickets are priced according to time of ticket purchase. Later ticket releases may be priced higher for the same ticket type, however they do not provide any additional benefits or access. We recommend purchasing the lowest price available for your chosen ticket type.

Once purchased, tickets cannot be exchanged, refunded or returned unless the event is cancelled. Please refer to the event Terms and Conditions.

Live Chat & Form

Accessibility Booking + Information line: 0344 581 0909. Open Mon-Fri 9am - 12p

If you have tickets with Ticketmaster you can contact them directly from your order.

Simply click here, select the event you want to talk to them about, scroll down and hit the ’Need help with this order?’ button.

Your essential American Express presents BST Hyde Park experience with access to the General Admission standing area, and a variety of bars, food vendors and other amenities.

Coming with the kids aged 2 and above? These are the tickets for you.

Get ahead of the crowd! Your best opportunity to get to the front of General Admission standing before anyone else.

GROUND LEVEL VIEWING AREA AT THE MAIN STAGE
This is a hard standing area for customers with access needs who wish to stand for the event but need a less crowded area and/or the option of sitting for short periods of time.

VIEWING PLATFORM AT THE MAIN STAGE
This raised platform is designed for wheelchair-users and those with access needs for whom the Ground Level Viewing area is not suitable.

Calling all superfans! Watch the artists take to the stage from our Gold Circle, directly in front of the Great Oak Stage. Plus all the benefits of Primary Entry and General Admission tickets.

Take your day at American Express presents BST Hyde Park to the next level with our Gold VIP Hydeaway ticket! Watch Great Oak stage performances from the exclusive Gold Circle standing viewing area. Upgrade to Ultimate with exclusive merchandise plus access to the Ultimate VIP bar.

Watch the artists take to the stage up close from our VIP Diamond View, a dedicated premium standing viewing area with unrivaled views of all the Great Oak Stage performances, allowing you to leave and return between the VIP Diamond View into the American Express VIP Summer Garden and General Admission area as you wish. Upgrade to Ultimate with exclusive merchandise plus access to the Ultimate VIP bar.

Experience the Seat Unique VIP Terrace, our tiered, partially covered standing grandstand from where you will have incredible views of the Great Oak Stage and be able to watch all performances, allowing you to leave and return between the VIP Terrace into the American Express VIP Summer Garden and General Admission standing area as you wish. Upgrade to Ultimate with exclusive merchandise plus access to the Ultimate VIP bar.

Take your day at American Express presents BST Hyde Park to the next level with our Gold VIP Hydeaway ticket! Watch Great Oak stage performances from the exclusive Gold Circle standing viewing area, with unlimited food and beverage throughout your day. Also enjoy exclusive merchandise plus access to the Ultimate Hydeway Bar.

Watch the artists take to the stage up close from our VIP Diamond View, a dedicated premium standing viewing area with unrivaled views of all the Great Oak Stage performances, allowing you to leave and return between the VIP Diamond View into the American Express VIP Summer Garden and General Admission area as you wish. 
Enjoy unlimited food and beverage throughout your day, plus exclusive merchandise and access to the Ultimate Garden Bar.

Experience the Seat Unique VIP Terrace, our tiered, partially covered standing grandstand from where you will have incredible views of the Great Oak Stage and be able to watch all performances, allowing you to leave and return between the VIP Terrace into the American Express VIP Summer Garden and General Admission standing area as you wish. Enjoy unlimited food and beverage throughout your day, plus exclusive merchandise and access to the Ultimate Garden Bar.