American Express presents BST Hyde Park urge all fans to only purchase tickets through official channels and to not to purchase through secondary sites. Please visit any of the following trusted official agents to purchase your tickets:

Official Ticketing Agents:

• AXS –Tel: 0844 8240 300
  
• Ticketmaster – Tel: 08444 775 775
  

Official Ticket and Hotel packages:

• Event Travel
  
  

Official VIP Hospitality:

• Event Travel
• Keith Prowse
  
  

Please note that tickets booked through unofficial agents or through a private individual may turn out to be fake, stolen or otherwise invalid. Customers with such tickets will be stopped at the entrance to the event and the ticket holder refused entry to the event.

To make sure your ticket is valid, please note the following:

• Any event or ticket type that is not listed on the www.bst-hydepark.com website is not confirmed as taking place and the tickets being offered for sale are fraudulent.
  
  
• Unauthorised ticket agents often charge over face value and add on extortionate booking fees.
  
  
• A legitimate ticket agent should be willing to post the tickets out or arrange collection from the main event box office.
  
  

Only purchase tickets from a recognised ticket agency. We urge all customers not to purchase tickets from individuals outside the site of the event as they may not be valid and you may be denied entry. Customers are advised to report such individuals to event security team.

No longer able to attend? Your tickets are available to sell through AXS Official Resale. Please note, any Tickets brought from unauthorised agents or third parties are not valid, and admission to the Event will not be permitted.

BST Hyde Park takes secondary ticketing extremely seriously and implements many measures to help prevent and limit the number of tickets being sold on secondary sites, including setting ticket limits, compulsory use of event app and personal login to access tickets, and mobile ID tickets with rotating QR codes. Please see below for more information:

For each show, there is a set ticket limit per card and per transaction. In the event of tickets over the limit, BST Hyde Park will review this data for known touts/blacklisted agents. Cancelled tickets will then put back on sale.

All tickets will delivered via Mobile ID (tickets in the festival app)

All customers must download the BST app and log into their AXS/Ticketmaster account to access their tickets

Each mobile ID ticket has a rotating QR code which refreshes every 60 seconds and cannot be screen-grabbed

Any tickets purchased by businesses or traders in breach of the terms and conditions of ticket sale will be cancelled. By accepting these terms and conditions you confirm that you are a consumer.

Your ticket/s will IMMEDIATELY BECOME INVALID if resold OR OFFERED FOR SALE.

Tickets sold via third parties and other unauthorized outlets, including online auction sites, are not valid for admission. The resale of a ticket renders it invalid and may lead to refusal of entry.

If you purchase from a secondary site then you risk purchasing a ticket that will likely to be cancelled or has already been cancelled before you receive it.

All tickets include a general admission ticket which gets you in to see the show. Any ticket including priority entry so you can get in an hour before main doors open has a small additional charge to the general admission price. For any tickets which have the additional benefit of access to the Garden, Terrace or other areas the rest of the ticket price goes towards the added benefits you see described in the ticket description such as the VIP bars, premium food outlets, separate toilet facilities and cloakroom access.

Once purchased, tickets cannot be exchanged, refunded or returned unless the event is cancelled. Please refer to the event Terms and Conditions.

Our General Admission ticket gives you the essential American Express presents BST Hyde Park experience.

Watch the Great Oak Stage performances from the General Admission standing area.

Access the arena via the main entrance and explore BST before the headliner arrives. Browse a number of superb bars, popular street food vendors and exciting activations from our partners.

Access a number of facilities (including those for our accessibility customers) located in various easy-to-find positions around the area.

Our Child + Guardian ticket is perfect if you’re bringing the kids. The Child + Guardian ticket gives access to one guardian aged 18 or over and one child aged 2-9 years.

Watch the Great Oak Stage performances from the General Admission standing area.

Access the arena via the main entrance and explore BST before the headliner arrives. Browse a number of superb bars, popular street food vendors and exciting activations from our partners.

Access a number of facilities (including those for our accessibility customers) located in various easy-to-find positions around the area.

Please note: children under the age of 2 will be admitted free of charge and do not need a ticket. All children aged 2 and over must have their own ticket.

Our Primary Entry ticket grants you access to the arena up to 60 minutes before General Admission customers, getting you ahead of the crowd and giving you the best opportunity to get to the front of General Admission standing before anyone else.

Watch the Great Oak Stage performances from the General Admission standing area.

Access the arena via a dedicated entrance and explore BST before the headliner arrives. Browse a number of superb bars, popular street food vendors and exciting activations from our partners.

Access a number of facilities (including those for our accessibility customers) located in various easy-to-find positions around the area.

GROUND LEVEL RESERVED SEATING AT THE MAIN STAGE

This is a hard standing area for customers with access needs who wish to stand for the event, but need a less crowded area and/or the option of sitting for short periods of time. Please be aware that there will not be an unrestricted sight line of the Main Stage when seated in this area, as there will be customers in front of the Ground Level Viewing Area who are likely to be standing up.

Ticket includes:

A free Personal Assistant Pass (this ticket type is sold in multiples of 2: one paying customer plus one free PA)

A reserved place on the Ground Level Viewing Area at the Main Stage.

An unreserved space on the Rainbow Stage presented by British Airways (subject to availability).

General Admission entry through the dedicated accessible lane at the main entrance

Access to an extensive range of bars, food concessions in the main arena

Use of accessible toilets.

Chairs on the platforms will be provided with priority for customer requiring these

For full information on BST Hyde Park’s accessible facilities please head here.

A customer and PA pass providing access to the above will be provided at the Accessible Customer Service Hub located inside the event by the entrance to the Main Stage Viewing Platform, on presenting ticket and proof of disability. The PA pass is interchangeable during the event, so if customers come in a group it can be swapped with other members of the party to gain access to the viewing areas.

Proof of disability is required to provide you with access to the above booked facilities – for full information head here. You will need your order number to complete this process

VIEWING PLATFORM AT THE MAIN STAGE



This raised platform is designed for wheelchair-users and those with access needs for whom the Ground Level Viewing area is not suitable.

Ticket includes:



A free Personal Assistant Pass (this ticket type is sold in multiples of 2: one paying customer plus one free PA)

A reserved place on the Viewing Platform at the Main Stage

An unreserved space on the Rainbow Stage presented by British Airways (subject to availability).

General Admission entry through the main gate (North Entrance) or dedicated Accessible Entrance.

Access to an extensive range of bars, food concessions in the main arena

Use of accessible toilets.

Chairs on the platforms will be provided with priority for customers requiring these

For full information on BST Hyde Park’s accessible facilities please head here.



A customer and PA pass providing access to the above will be provided at the Accessible Customer Service Hub located inside the event by the entrance to the Main Stage Viewing Platform, on presenting ticket and proof of disability. The PA pass is interchangeable during the event, so if customers come in a group it can be swapped with other members of the party to gain access to the viewing areas.

Proof of disability is required to provide you with access to the above booked facilities – for full information head here. You will need your order number to complete this process.

Our Gold Circle ticket grants you access to the Gold Circle viewing area, bringing you even closer to your favourite artist.

Watch the Great Oak Stage performances from the Gold Circle standing area.

Arrive in style via a dedicated entrance and explore BST up to 60 minutes before General Admission customers, getting you ahead of the crowd. Browse a number of superb bars, popular street food vendors and exciting activations from our partners.

Access a number of facilities (including those for our accessibility customers) located in various easy-to-find positions around the area.

Our Gold Circle + VIP HydeAway ticket grants you access to the VIP HydeAway, an exclusive area offering a private bar, additional comfortable seating and separate toilet facilities.

Watch the Great Oak Stage performances from the Gold Circle standing area, a short walk away from the VIP HydeAway area.

Arrive in style via a dedicated entrance and explore BST up to 60 minutes before General Admission customers, getting you ahead of the crowd. Browse a number of superb bars, popular street food vendors and exciting activations from our partners.

Access a number of facilities (including those for our accessibility customers) located in various easy-to-find positions around the area.

Enjoy prime views of the Great Oak Stage from the Diamond standing area plus access the American Express VIP Summer Garden.

Watch the Great Oak Stage performances from the Diamond VIP standing area.

Explore our premium street food traders and exclusive bars in the American Express VIP Summer Garden.

Browse our selection of bars and popular street food vendors in the festival main area.

Kick back in the American Express VIP Summer Garden offering exclusive bars, premium food traders, relaxed seating areas, separate toilet facilities and a cloakroom.

Arrive in style via a dedicated entrance and roam our festival an hour before General Admission customers.

Explore our exciting partner activations across the festival.

Access a number of facilities (including those for our accessibility customers) located in various easy-to-find positions around the festival.

Looking for something even more special? Indulge in complimentary food and drink and access to the Ultimate Garden Bar with our Ultimate Diamond VIP Experience package (below).

Our VIP Terrace ticket grants you access to the VIP Terrace, a grandstand with unbeatable views of the Great Oak Stage. You’ll also be able to relax in the American Express VIP Summer Garden, and enter the General Admission area as you wish.

Relax in the American Express VIP Summer Garden, an exclusive area offering VIP bars, premium food outlets, additional comfortable seating, separate facilities and cloakroom.

Arrive in style via a dedicated entrance and explore BST up to 60 minutes before General Admission customers, getting you ahead of the crowd. Browse a number of superb bars, popular street food vendors and exciting activations from our partners.

Access a number of facilities (including those for our accessibility customers) located in various easy-to-find positions around the area.

Looking for something even more special? Indulge in complimentary food and drink and access to the Ultimate Garden Bar with our Ultimate VIP Terrace package (below).

Enjoy prime views of the Great Oak Stage from the Diamond standing area plus access the American Express VIP Summer Garden and the Ultimate Garden Bar.

Watch the Great Oak Stage performances from the Diamond VIP standing area.

Arrive in style via the dedicated Ultimate entrance with VIP hosts and a welcome glass of champagne!

Time to explore BST up to 60 minutes before General Admission customers, getting you in ahead of the crowd. Browse a number of superb bars, popular street food vendors and exciting activations from our partners.

Relax in the American Express VIP Summer Garden, an exclusive area offering VIP bars, premium food outlets, additional comfortable seating, separate facilities and cloakroom. Indulge with complimentary food and drink in the private Ultimate Garden bar.

Commemorate your day at BST with your very own exclusive VIP laminate & lanyard and a limited-edition VIP gift.

Access a number of facilities (including those for our accessibility customers) located in various easy-to-find positions around the area.

Our Ultimate VIP Terrace ticket grants you access to the VIP Terrace, a grandstand with unbeatable views of the Great Oak Stage. You’ll also be able to explore the American Express VIP Summer Garden and access the Ultimate Garden bar and General Admission area as you wish.

Arrive in style via the dedicated Ultimate entrance with VIP hosts and a welcome glass of champagne!

Have time to explore BST up to 60 minutes before General Admission customers, getting you in ahead of the crowd. Browse a number of superb bars, popular street food vendors and exciting activations from our partners.

Relax in the American Express VIP Summer Garden, an exclusive area offering VIP bars, premium food outlets, additional comfortable seating, separate facilities and cloakroom. Indulge with complimentary food and drink in the private Ultimate Garden bar.

Commemorate your day at BST with your very own exclusive VIP laminate & lanyard and a limited-edition VIP gift.

Access a number of facilities (including those for our accessibility customers) located in various easy-to-find positions around the area.

The Great Oak Roof Garden offers you the opportunity to experience American Express presents BST Hyde Park as a true VIP. Offering you and your guests superb views of the main stage, the Great Oak Roof Garden provides curated British menus, a private bar with premium drinks and a dedicated concierge from the comfort of a covered, high-end raised terrace platform. With early access to the venue via the VIP entrance, this is the ultimate way to experience some of the world's greatest musical artists.

For full details go to Keith Prowse