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ATEEZ at BST - FAQs

Event Info

• Gates open at 2pm, with entry granted up to 1 hour earlier for Primary Entry ticketholders. Please do not arrive in advance of these times.


Please note camping is not permitted inside the Royal Parks.


Lightsticks will be permitted into the event.


Merch will be available to purchase at the event. An external Merch Stand will be located at Gate 1. Inside the arena, there will be three Merch Stands and one in the American Express VIP Summer Garden.

More Info

Anyone under 16 must be accompanied by a parent or guardian (18 or over). Children under the age of 2 will be admitted free of charge and do not need a ticket. All children aged 2 and over must have their own ticket.

  • There is no re-admission to American Express presents BST Hyde Park after entry. Please plan ahead because once you’re in, you’re in!

  • Challenge 25

    If you are lucky enough to look under 25, we may ask you to prove your age when entering the event or when attempting to buy alcohol as part of our Challenge 25 Alcohol Policy.

    Any one of the following is considered an acceptable form of ID:

    1. Passport (not a photocopy). Foreign passports are acceptable if in suitable condition and include a photograph.

    2. Full or provisional photo card driving license issued by the DVLA.

    3. Proof Of Age Card - The card must be part of the PASS scheme and carry their hologram.

    If you are under 18 you are committing an offence if you attempt to buy alcohol. Similarly, anyone purchasing alcohol for someone under 18 is committing an offence.


  • This is a fully standing event. Seats and chairs of any kind not permitted into the event. This includes seat sticks and inflatable seats.


  • No food or drink is permitted to be brought into American Express presents BST Hyde Park (With the exception of water in unopened plastic containers of up to 500ml, and baby food where not in glass containers). We allow patrons to bring in empty water bottles to refill at one of our free refill points across the festival arena.


  • We will not allow large bags into American Express presents BST Hyde Park but you will be permitted to take small bags in with you. We class small bags as no larger than 297mm x 210mm x 210mm.

  • BANNERS

    Banners are permitted up to A1 in size

    Banners that have battery-powered fairy lights on them will be permitted

    Banners should only be constructed of bendable materials – i.e cardboard/paper is fine.

    Wood/MDF etc is not acceptable

    Banners or flags cannot have flag poles on them

    Customers should please respect other fans and not compromise their enjoyment of the show with their signs or banners. Final decision on the suitability of signs and banners rests with the stewards team at the event entrances.


All Event Info can be found at the link here.


Gates Open: 14:00 – please note the gates will be open approx. 60 minutes early for those customers who select Primary Entry and above. Please do not arrive in advance of these times.

Adele BST 01 07 22 jrcmccord Jennifer Mc Cord Edits 147

General Info

Dates, timings, entry guidelines and more.

Pitbull App Wide 1200 x 960 px 1

The BST App

Download and FAQs! The only method of entry for all shows this summer.

BST 2406 laurenluxenberg ATMOS8 min

Transport Info

All the info you need for getting to BST! Nearest tube, gate info and more.

BSL Interpreter at BST Hyde Park

Accessibility

Ticket types, booking process, documentation and more.

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